State Farm® Insurance Agent Chris Otis

"I’ve been with Chris and his State Farm team for nearly 40 years, and they have been consistently outstanding. Chris and his staff are knowledgeable, friendly, and always ready to help with any questions or claims. They go above and beyond to make sure everything is handled smoothly and that I understand all my options. It’s rare these days to find such personal, reliable service, combined with genuine care for their clients. I always feel confident, knowing my insurance is in their hands. Highly recommend Chris and his team!"

"I have had State Farm insurance for over 50 years. My parents had it and my grandparents. Since I have been a customer of Chris Otis office in Liverpool I have really come to understand how important the coverage on my home and auto is. Thank you to Chris, Jessica, Janet and team for protecting our family! I highly recommend them for their honesty, integrity and sincerity. The customer service is genuine! Sincerely, Dave & Debbie Spataro"

"I’m very disgusted with the customer care and service from Chris. He was incredibly condescending when I asked a question. I thought his job was to answer my questions but instead he told me I was lucky that he’d take the time to speak with me. He belittled me and told me I needed to grow up and that I should know everything about insurance. After years of dealing with his idiotic behavior, I switched agencies. This is where I learned that he didn’t even bother to take the actions he could have taken to provide me with the policy I needed. I should have switched when my father took 14+ policies to another agent. I strongly urge you to choose a different agent. The company as a whole is great but he does not have your best interest at heart! ZERO stars should be an option."

"Best customer service! They make you feel like family. Always proactive when it comes to finding you the best deal, discounts to save you money."

"Chris Otis and his assistant Janet were extremely helpful and forthcoming, laying out my options in an efficient and professional manner. Highest marks!"

"We have had only very satisfactory experience with State Farm. Both with car brake downs or a leaking water line from the fridge,we have had very professional contacts to solve the problem."

"I highly recommend the Christopher Otis State Farm agency. They are super helpful and professional and they helped me obtain my homeowners and auto coverage quickly and easily!"

"Chris Otis State Farm office on Taft road in Liverpool is the best office to get insurance through… Chris , Jessica and Janet always put their best efforts into getting the best insurance rates possible. Always kind and friendly making customers feel right at home with a great atmosphere. Give the Chris Otis State Farm team a try their located on Taft Road in Liverpool right across from Hafner. Wonderful people !"

"Chris Otis and staff are wonderful. Janet is the best, always helpful and patient."

""I've received the absolute best customer service! Kudos to Jessica for her genuine concern and kindness - she's a joy to talk to!" Sharon Miller"

"Almost 40 years of dependable & personable business with Chris Otis and his Taft Road State Farm team. Good job you all!"

"We have been insured by Chris Otis for over 40 years! He and his staff treat you like family. We’ve had exceptional service over the years and would strongly recommend him."

"I have been working with Chris Otis and his team for a while now and I have told others about him and you just can’t get better service, follow up and the beat group of people that really care. If you’re shopping or considering changing insurance provider, call Chris and his team. You will not be disappointed"

"Great agency they care about what they do"

"Muy buena"

"I want to say thank you to Chris Janet and staff for your excellent service and great attitude when I call in with questions and concerns. I’ve been a customer of Chris for over 30 years and I’m still very happy. Kirk Salisbury"

"Working with Chris Otis State Farm team it's always a pleasure they always get to the bottom of things and get the job done thank you very much"

"Chris is a great agent"

"We have been with Chris Otis & State Farm for nearly 25 years. We had our first claim the other day due to a neighbor's tree falling onto our property. Thank you Chris for coming through for us."

"Janet,Melissa, and Christopher are a pleasure to do business with."

"I cannot sing enough praises to the amazing team of the Chris Otis State Farm Insurance Agency! Simply amazing! Jessica has become a household name for my family and I- we call her Jess because it's like she's a part of our family for real! Over the years, Jess has ALWAYS gone above and beyond to help with whatever was needed, I don't have enough words to express how wonderful she is!!! I can't leave out Janet either! Thank you so much, ladies- I appreciate you so much for all that you've done and continue to do. Chris...you have such a solid team, they're the BEST!!!"

"When they say "like a good neighbor STATE FARM is there "they mean it, always treated me more like a friend than just a number"

"Everyone here at Chris Otis’s office are amazing ! Everyone goes out of their way to help you with all your insurance needs , I want to give a huge shout out to Janet and Jessica for being such professional and courteous workers !! And also a shout out to Chris Otis !! Such an amazing insurance company to be with !! We would highly recommend this insurance company !!"

"Chris Janet and Jessica are there in an emergency, clarifying and helping- watching out for us! thank heaven for their help. So caring and competent!"

"I called Chris Otis' office and spoke with Janet about the cost of my car insurance and how I can pare that down. She had many suggestions and offered to give my info to Mr Otis for his review, and he would get back to me. Very helpful, took alot of time answering my questions, and very knowledgable!!"