State Farm® Insurance Agent Chris Otis
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Orestes Pena
March 4, 2026
"Great service. Been with this insurance for years."
Janice Ryan
March 2, 2026
"Excellent, efficient and wonderful customer service."
Nancy Wayne
February 11, 2026
"Janet was a pleasure and professional to work with and she was able to resolve my problem."
"Janet's the best - thanks for sharing your experience, Nancy!"
Lindsey Juliano
February 10, 2026
"Kind and knowledgeable staff. Rates are great! Highly recommend this State Farm Office!"
"Thanks for the feedback, Lindsey! "
Steve Roberts
February 10, 2026
"I wish I could give Chris a higher score. I had a claim, major car accident. WOW he blew me away. No hassle, far exceeded my expectations."
"Thanks for the feedback Steve, You and Judy are a pleasure"
Christina Hayes
February 10, 2026
"I have been with State Farm for years. Chris and his team treat you like family and are always available to answer any questions that you may have. His team works their magic to get you the best rates possible. I highly recommend Chris Otis and his team for any of your insurance needs!"
"Christina, appreciate your loyalty to State Farm and my agency!"
Ana Arango
February 7, 2026
"My experience with my State Farm insurance Chris Otis, agent Janet has been very positive. She consistently provides professional, clear, and efficient service, answering my questions promptly and courteously. I highly recommend them for her excellent customer service and commitment to their clients. ⭐⭐⭐⭐⭐"
"Ana, so glad Janet was able to help you - I appreciate your business and loyalty all these years! CJO"
jackriley1001
February 4, 2026
"Have had a great experience since switching to state farm for my auto and renters insurance"
"Thanks for the wonderful feedback!"
Tony P
February 3, 2026
"Everyone here at Chris Otis’s office are amazing ! Everyone goes out of their way to help you with all your insurance needs , I want to give a huge shout out to Janet and Jessica for being such professional and courteous workers !! And also a shout out to Chris Otis !! Such an amazing insurance company to be with !! We would highly recommend this insurance company !!"
"Hi, Tony. Thanks for taking the time to share your positive experience. We truly appreciate it!"
Jen Nguyen
December 4, 2025
"I had a wonderful experience at this office. They were very kind and professional. I'm very grateful for the great service and support. Highly recommend!"
"Jen, thank your for taking the time to give us such a great review!"
E.Salvador Ramirez Vasquez
November 28, 2025
"Staff are always helpful and knowledgeable. I would recommend that anyone who is looking for an insurance office go through them."
"I appreciate your reaching back to give us a great review!"
Daniel Leahey
November 26, 2025
"Great people Great support Always there with answers"
"Thank you, Daniel. We appreciate you choosing us to take care of your insurance program! - Chris O "
Jose Guaz
November 26, 2025
"Muy buena"
"Gracias, Jose! - CJO"
Joe Naioti
November 19, 2025
"Been a customer for many years the Chris Otis State Farm branch has been very helpful finding the best prices and getting coverage if there was a problem"
"Thanks Joe - I appreciate you taking the time to give you kind feedback!"
Tatia Salisbury
November 12, 2025
"Car insurance"
"Tatia - Thank you! Appreciate your 5 star review!"
Lisa Lessun
October 31, 2025
"I’ve been with Chris and his State Farm team for nearly 40 years, and they have been consistently outstanding. Chris and his staff are knowledgeable, friendly, and always ready to help with any questions or claims. They go above and beyond to make sure everything is handled smoothly and that I understand all my options. It’s rare these days to find such personal, reliable service, combined with genuine care for their clients. I always feel confident, knowing my insurance is in their hands. Highly recommend Chris and his team!"
"Thanks, Lisa! 40 years?! That's a lot of loyalty! Glad to have you part of our State Farm Family! "
Debbie Spataro
October 20, 2025
"I have had State Farm insurance for over 50 years. My parents had it and my grandparents. Since I have been a customer of Chris Otis office in Liverpool I have really come to understand how important the coverage on my home and auto is. Thank you to Chris, Jessica, Janet and team for protecting our family! I highly recommend them for their honesty, integrity and sincerity. The customer service is genuine! Sincerely, Dave & Debbie Spataro"
"Debbie, 50+ years?! You’ re more like State Farm family at this point! Thanks for your review. "
amanda rhoads
October 17, 2025
"I’m very disgusted with the customer care and service from Chris. He was incredibly condescending when I asked a question. I thought his job was to answer my questions but instead he told me I was lucky that he’d take the time to speak with me. He belittled me and told me I needed to grow up and that I should know everything about insurance. After years of dealing with his idiotic behavior, I switched agencies. This is where I learned that he didn’t even bother to take the actions he could have taken to provide me with the policy I needed. I should have switched when my father took 14+ policies to another agent. I strongly urge you to choose a different agent. The company as a whole is great but he does not have your best interest at heart! ZERO stars should be an option."
" I’m sorry you felt upset after our conversation. My intention was simply to reach out to you personally out of concern and to provide clear information to prevent your policy from cancellation . I did my best to communicate with professionalism and care, and I wish you the very best moving forward. "
Lou Di Nolfi
October 15, 2025
"Best customer service! They make you feel like family. Always proactive when it comes to finding you the best deal, discounts to save you money."
"Thanks for your feedback. Lou, I will share your kind words with the team! -Chris"
CHRISTOPHER GRANOZIO
September 3, 2025
"Chris Otis and his assistant Janet were extremely helpful and forthcoming, laying out my options in an efficient and professional manner. Highest marks!"
"Thanks, Chris! I appreciate your feedback and loyalty! "
Bonnie Donahue
August 6, 2025
"We have had only very satisfactory experience with State Farm. Both with car brake downs or a leaking water line from the fridge,we have had very professional contacts to solve the problem."
"Thank you, Bonnie, for taking the time to reach out - appreciate your good review! - Chris O"
Margaret M. Robinson
June 28, 2025
"I highly recommend the Christopher Otis State Farm agency. They are super helpful and professional and they helped me obtain my homeowners and auto coverage quickly and easily!"
"Thank you for your feedback, Margaret! Glad to read of your great experience - my team and I are here for you. "
Joseph Calabria II
June 26, 2025
"Chris Otis State Farm office on Taft road in Liverpool is the best office to get insurance through… Chris , Jessica and Janet always put their best efforts into getting the best insurance rates possible. Always kind and friendly making customers feel right at home with a great atmosphere. Give the Chris Otis State Farm team a try their located on Taft Road in Liverpool right across from Hafner. Wonderful people !"
"Joe it’s a pleasure to know you and have you choose my agency to handle your family’s insurance policies! "
Michael Sabo
June 19, 2025
"Chris Otis and staff are wonderful. Janet is the best, always helpful and patient."
"Appreciate the kind words, Michael! I will pass them on to Janet! "
Smm
April 1, 2025
""I've received the absolute best customer service! Kudos to Jessica for her genuine concern and kindness - she's a joy to talk to!" Sharon Miller"
" So glad, Jessica exceeded your expectations - we appreciate your business, Sharon! -CJO"